Effective date : January 2, 2026

Effective date : January 2, 2026

Refund Policy

Vamos is committed to customer satisfaction.

We offer refunds under the following conditions:

  • Refunds are only issued for subscriptions within fourteen (14) days of the first purchase.

  • Refunds are not available if the account has used more than 200 credits during the subscription period.


How to Request a Refund
To obtain a refund, you can:

Processing Time
Please allow 3–15 business days for the refund to appear on your card statement after we’ve processed your request.

Exceptions
Refunds may not be available for certain promotional or discounted subscriptions. Please refer to the specific terms of your subscription or contact our support team for clarification.

Technical Issues
If you’ve experienced technical difficulties with Vamos, please describe the issue when contacting us. We may offer a full or partial refund based on the circumstances.

We appreciate your business and strive to provide the best possible service. If you have any questions about our refund policy, please don’t hesitate to contact our support team.